Siquay Solutions – Terms and Conditions

Last Updated: 15 July 2025

1. Introduction

Welcome to Siquay Solutions. This website, located at www.siquaysolutions.com.au (the “Website”), is owned and operated by Siquay Solutions (ABN:89 640 770 921) (“we”, “us”, “our”).

These Terms and Conditions (“Terms”) govern your use of our Website and the purchase of any products (“Products”) from us. By accessing or using our Website, creating an account, or purchasing Products, you agree to be bound by these Terms. Please read them carefully.

If you do not agree with these Terms, you must not use this Website.

2. Use of the Website

• Permitted Use: You are granted a non-exclusive, revocable license to use this Website for personal, non-commercial purposes, including Browse our Products and making legitimate purchases.
• Prohibited Conduct: You must not:
  • Use this Website for any fraudulent or unlawful purpose.
  • Interfere with the operation of the Website, including through the use of viruses, bots, or other harmful code.
  • Reproduce, duplicate, copy, sell, or exploit any portion of the Website or its content without our express written permission.
  • Use any data mining, scraping, or similar data gathering tools.
• Account Responsibility: If you create an account with us, you are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

3. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, icons, images, product designs, and software, is the property of Siquay Solutions or its content suppliers and is protected by Australian and international copyright and trademark laws. You may not use our trademarks or copyrighted material in connection with any product or service without our prior written consent.

4. Product Sales and Orders

• Product Information: We strive to ensure that all information, descriptions, and images of our Products are accurate. However, we do not warrant that product descriptions or other content are free from errors or omissions. Any reliance on the material on this site is at your own risk.
• Pricing: All prices are listed in Australian Dollars (AUD) and are inclusive of GST (Goods and Services Tax), unless otherwise stated. We reserve the right to change prices for Products at any time without prior notice.
• Orders: Placing an order constitutes an offer by you to purchase a Product for the price specified. We reserve the right to accept or reject your offer for any reason, including the unavailability of a Product, an error in the price or product description, or an error in your order. An order is not binding until it has been accepted and confirmed by us.
• Payment: Payment must be made in full at the time of placing the order through one of the payment methods provided on our Website. Products will not be dispatched until full payment has been received.
• Title and Risk: Title to the Products passes to you upon our receipt of full payment. Risk in the Products passes to you upon delivery to your nominated address.

5. Shipping and Delivery

Shipping and delivery of Products are governed by our Shipping Policy, which is incorporated into these Terms by reference. Delivery times are estimates only, and we are not liable for any delays in delivery.

6. Returns, Refunds and Warranties

• Australian Consumer Law: Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
  • to cancel your service contract with us; and
  • to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
• Returns Policy: In addition to your rights under the Australian Consumer Law, returns of Products are governed by our Returns Policy, which is incorporated into these Terms by reference.
• Manufacturer’s Warranty: Certain Products may come with a manufacturer’s warranty. The terms of any such warranty are separate from these Terms and your rights under the Australian Consumer Law.

7. Limitation of Liability

To the maximum extent permitted by law, Siquay Solutions shall not be liable for any direct, indirect, incidental, special, or consequential damages (including but not limited to loss of profits, business interruption, or loss of data) arising out of or in connection with the use of, or inability to use, this Website or the purchase of any Products.

Our liability for any breach of a term or condition implied by law, including the Australian Consumer Law, is limited, at our discretion, to one or more of the following:

• (a) the replacement of the goods or the supply of equivalent goods;
• (b) the repair of the goods;
• (c) the payment of the cost of replacing the goods or of acquiring equivalent goods; or
• (d) the payment of the cost of having the goods repaired.

8. Indemnity

You agree to indemnify, defend, and hold harmless Siquay Solutions, its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Website or your violation of these Terms.

9. Privacy

We are committed to protecting your privacy. The collection and use of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.

11. Changes to Terms

We reserve the right to amend these Terms and Conditions at any time. Any amendments will be effective immediately upon notification on this Website. Your continued use of the Website following such notification will represent an agreement by you to be bound by the amended Terms.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Siquay Solutions

Email: info@siquaysolutions.com.au

Phone: 0461 548 067